Please note that students who have Chromebooks already checked out in his or her name in the DCSD database will not be assigned a new Chromebook.
For Chromebooks that are currently assigned to students that are damaged or lost, it is the parent’s responsibility to put in a ticket for repairs or replace it. If the Chromebook was stolen, a police report must be provided to the school; however, a Chromebook will not be assigned until the district office has granted approval.
Use the following link to submit a ticket.
Submit Ticket Here
https://www.dekalbschoolsga.org/virtual-learning-support/
-Click Chromebook Device Wellness Check to create ticket
-Parents may also call 678-676-1188 to get assistance with damaged Chromebooks or log-in issues.
-Students who do not have a Chromebook or personal device will have to pick-up work packets. A schedule will be sent with the pick-up schedule for work packets.